Security

Our Security Commitment

At Sapphire Business Development, security isn't an afterthought—it's foundational to everything we do. We understand that your WordPress site is critical to your business, and we take every measure to protect it from threats.

Infrastructure Security

Our hosting infrastructure is built with security at its core:

• Enterprise-Grade Data Centers: All servers are hosted in SOC 2 compliant data centers with 24/7 physical security, biometric access controls, and redundant power systems.
• Network Security: Multi-layered firewall protection, DDoS mitigation, and intrusion detection systems monitor all traffic.
• Isolated Environments: Each client's site runs in an isolated container, preventing cross-contamination between sites.
• Encrypted Storage: All data at rest is encrypted using AES-256 encryption.

Application Security

We implement multiple layers of protection for your WordPress installation:

• Automatic Updates: WordPress core, themes, and plugins are kept up-to-date with security patches applied promptly.
• Web Application Firewall (WAF): Real-time protection against SQL injection, XSS, and other common attack vectors.
• Malware Scanning: Continuous scanning for malicious code, backdoors, and suspicious file changes.
• Login Protection: Brute force protection, two-factor authentication support, and failed login monitoring.
• File Integrity Monitoring: Automated detection of unauthorized file modifications.

SSL/TLS Encryption

All sites we manage include:

• Free SSL certificates (Let's Encrypt or premium options available)
• Automatic certificate renewal
• HTTPS enforcement and HSTS headers
• TLS 1.2/1.3 with strong cipher suites
• Automatic HTTP to HTTPS redirection

Backup & Recovery

Your data is protected with comprehensive backup strategies:

• Daily Automated Backups: Full site backups including database, files, and configurations.
• Off-Site Storage: Backups are stored in geographically separate locations.
• 30-Day Retention: Standard retention period with extended options available.
• One-Click Restoration: Rapid recovery from any backup point.
• Pre-Update Snapshots: Automatic backups before any updates are applied.

Monitoring & Response

Our proactive monitoring ensures issues are caught early:

• 24/7/365 Monitoring: Continuous uptime, performance, and security monitoring.
• Real-Time Alerts: Immediate notification of suspicious activity or performance issues.
• Rapid Response: Security incidents are investigated and addressed within minutes.
• Incident Documentation: Full transparency with detailed incident reports when issues occur.

Access Controls

We maintain strict access control policies:

• Principle of least privilege for all team members
• Multi-factor authentication required for all administrative access
• Regular access reviews and prompt revocation when needed
• Audit logging of all administrative actions
• Secure key management and rotation

Compliance & Best Practices

Our security practices align with industry standards:

• Regular security assessments and penetration testing
• OWASP security guidelines for web applications
• CIS benchmarks for server hardening
• GDPR-compliant data handling practices
• Regular team security training and awareness

Vulnerability Disclosure

We take security reports seriously. If you discover a security vulnerability, please report it responsibly:

• Email security concerns to security@sapphirebd.com
• Include detailed information about the vulnerability
• Allow reasonable time for us to investigate and address the issue
• We commit to acknowledging reports within 24 hours

Questions?

If you have questions about our security practices or would like more details about how we protect your site, please contact us:

Email: security@sapphirebd.com