Privacy Policy

Introduction

Sapphire Business Development ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and business name when you contact us or request a consultation.
• Technical Data: IP address, browser type, operating system, and other technical information when you visit our website.
• Service Data: Information related to the WordPress sites we manage on your behalf, including site analytics and performance metrics.
• Communication Data: Records of correspondence when you contact us for support or inquiries.

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our managed WordPress hosting services
• Respond to your inquiries and provide customer support
• Send service-related communications and updates
• Monitor and analyze usage patterns to improve our services
• Protect against unauthorized access and ensure security
• Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption for all data transmission
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Secure data centers with physical security measures
• Regular backups with encrypted storage

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• With service providers who assist in delivering our services (under strict confidentiality agreements)
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• With your explicit consent

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@sapphirebd.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.